July 16, 2019

SLAM Team Members Attain Healthcare Design Certifications

SLAM is pleased to announce that members of our Healthcare Practice have achieved the following certifications: Kathy Bell, AIA, ACHA, associate and Melissa Anthony, healthcare designer, have recently achieved Lean Healthcare Certification from Central Connecticut State University’s Continuing Education program. Tracy Caisse, AIA, EDAC, senior associate, has recently passed the Evidence-Based Design Accreditation and Certification (EDAC) exam.

The firm’s Healthcare Practice is building a culture of Lean and Evidence-Based Design thinkers, incorporating Lean healthcare principles into the healthcare design process to create “patient first” environments for clients that improve overall patient safety, access, as well as hospital cost, productivity and employee engagement. EDAC serves clients seeking design that is rooted in research and produces measurable improvements in healthcare facility clinical outcomes, economic performance, productivity, customer satisfaction and cultural measures, and more.

Kathy is a senior healthcare planner and research/educational coordinator and Melissa is a designer, both who were part of the team that received the 2019 ASHE Vista Award for SLAM’s work on the MC2020 Campus Refresh at UMass Memorial Medical Center in Worcester, MA. The team implemented Lean methodologies to guide the project’s transformative design and ready the hospital’s process for continuous improvement. Community, communication and continuity of service drove this project to successful completion.

Tracy is a senior associate serving as a designer and healthcare planner who manages and provides technical expertise for the firm’s national healthcare and medical education projects.

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